No-Shows in the Swiss Hospitality Industry - 2025 Edition

How often do guests fail to show up for their reservations?

Our brand-new No-Show Report provides answers – data-driven and practical.

In this analysis, we look back at the entire year of 2024 and show

• how guest behavior changes throughout the year,
• which days of the week are particularly high-risk,
• what role group size, time of day, or lead time play,
• and how significantly no-shows vary by region – from cities and cantons to tourist hotspots.

☎️ Especially interesting: We also analyzed whether the origin of the phone number (e.g., CH vs. international) influences no-show behavior – and what restaurants can learn from this.

Who is this report for?

For anyone who wants to get more out of their reservations:
Restaurant managers, hosts, hotel operators, planners – and, of course, anyone who refuses to simply accept no-shows.

What you get:

• In-depth analysis of based on several million reservations
• Clear, actionable recommendations for your business
• Implementation ideas (including credit card strategies, reminder systems, and more)

Interested?

‍Request the full report via our form and find out how you can specifically reduce no-shows in your business: